Privacy Policy
Last Updated: June 1, 2026
This Privacy Policy describes how Kaeros ("Kaeros," "we," "our," or "us") collects, uses, stores, and protects information obtained through our website and related services.
By using our website or communicating with us, you agree to the practices described in this Privacy Policy.
1. About Kaeros
Kaeros is an international healthcare coordination and patient support company.
We assist individuals seeking healthcare and related services by providing communication support, appointment coordination, travel-planning assistance, logistical guidance, and introductions to independent healthcare providers and service providers.
Kaeros is not a healthcare provider and does not provide medical treatment, diagnosis, medical advice, or healthcare services.
2. Information We Collect
We may collect information that you voluntarily provide, including:
Contact Information
Name
Email address
Telephone number
WhatsApp contact information
Country of residence
Treatment Inquiry Information
General treatment interests
Health-related information voluntarily submitted by you
Dental photographs
Medical records
Radiographs or imaging provided by you
Travel preferences
Website Usage Information
We may automatically collect certain technical information, including:
IP address
Browser type
Device information
Website usage data
Cookies and analytics information
3. How We Use Information
We may use your information to:
Respond to inquiries
Coordinate communication with healthcare providers
Facilitate appointment scheduling
Assist with travel and logistical planning
Improve our services and website
Maintain records of communications
Comply with legal obligations
We only collect information reasonably necessary to provide our services.
4. Sharing Information
To facilitate requested services, we may share information with:
Independent healthcare providers
Dental clinics
Physicians or specialists
Accommodation providers
Transportation providers
Travel-related service providers
Technology and communications providers
Information is shared only as reasonably necessary to assist with your requested services.
5. International Transfers
Because Kaeros coordinates services internationally, your information may be transferred to, processed, or stored in multiple jurisdictions where healthcare providers, service providers, technology providers, or business partners operate.
Privacy and data protection laws in those jurisdictions may differ from those in your place of residence.
By providing information to Kaeros, you acknowledge and consent to such transfers where reasonably necessary to provide requested services or facilitate communications on your behalf.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Retention of Information
We retain information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Cookies and Analytics
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Understand user interactions
Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
9. Third-Party Websites
Our website may contain links to third-party websites.
Kaeros is not responsible for the privacy practices, content, or policies of third-party websites or services.
10. Your Rights
Subject to applicable law, you may request:
Access to your personal information
Correction of inaccurate information
Withdrawal of consent where applicable
Deletion of information where legally permissible
Requests may be submitted through our contact information below.
11. Children's Privacy
Kaeros may assist with healthcare coordination for minors when requested and authorized by a parent, legal guardian, or other individual legally authorized to act on the minor's behalf.
We do not knowingly collect personal information directly from children without appropriate parental or legal authorization.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any revisions will become effective upon posting the updated version on our website.
13. Contact Information
For privacy-related questions, please contact:
Kaeros
Email: hello@kaeros.ca
Website: www.kaeros.ca
Privacy Policy
Last Updated: June 1, 2026
This Privacy Policy describes how Kaeros ("Kaeros," "we," "our," or "us") collects, uses, stores, and protects information obtained through our website and related services.
By using our website or communicating with us, you agree to the practices described in this Privacy Policy.
1. About Kaeros
Kaeros is an international healthcare coordination and patient support company.
We assist individuals seeking healthcare and related services by providing communication support, appointment coordination, travel-planning assistance, logistical guidance, and introductions to independent healthcare providers and service providers.
Kaeros is not a healthcare provider and does not provide medical treatment, diagnosis, medical advice, or healthcare services.
2. Information We Collect
We may collect information that you voluntarily provide, including:
Contact Information
Name
Email address
Telephone number
WhatsApp contact information
Country of residence
Treatment Inquiry Information
General treatment interests
Health-related information voluntarily submitted by you
Dental photographs
Medical records
Radiographs or imaging provided by you
Travel preferences
Website Usage Information
We may automatically collect certain technical information, including:
IP address
Browser type
Device information
Website usage data
Cookies and analytics information
3. How We Use Information
We may use your information to:
Respond to inquiries
Coordinate communication with healthcare providers
Facilitate appointment scheduling
Assist with travel and logistical planning
Improve our services and website
Maintain records of communications
Comply with legal obligations
We only collect information reasonably necessary to provide our services.
4. Sharing Information
To facilitate requested services, we may share information with:
Independent healthcare providers
Dental clinics
Physicians or specialists
Accommodation providers
Transportation providers
Travel-related service providers
Technology and communications providers
Information is shared only as reasonably necessary to assist with your requested services.
5. International Transfers
Because Kaeros coordinates services internationally, your information may be transferred to, processed, or stored in multiple jurisdictions where healthcare providers, service providers, technology providers, or business partners operate.
Privacy and data protection laws in those jurisdictions may differ from those in your place of residence.
By providing information to Kaeros, you acknowledge and consent to such transfers where reasonably necessary to provide requested services or facilitate communications on your behalf.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Retention of Information
We retain information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Cookies and Analytics
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Understand user interactions
Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
9. Third-Party Websites
Our website may contain links to third-party websites.
Kaeros is not responsible for the privacy practices, content, or policies of third-party websites or services.
10. Your Rights
Subject to applicable law, you may request:
Access to your personal information
Correction of inaccurate information
Withdrawal of consent where applicable
Deletion of information where legally permissible
Requests may be submitted through our contact information below.
11. Children's Privacy
Kaeros may assist with healthcare coordination for minors when requested and authorized by a parent, legal guardian, or other individual legally authorized to act on the minor's behalf.
We do not knowingly collect personal information directly from children without appropriate parental or legal authorization.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any revisions will become effective upon posting the updated version on our website.
13. Contact Information
For privacy-related questions, please contact:
Kaeros
Email: hello@kaeros.ca
Website: www.kaeros.ca